World-Class Security

We know that security is crucial to you, and it's our top priority. We provide state-of-the-art security to ensure that your important information is never compromised. We devote significant resources to continually develop and enhance Serdera ASP's world-class security and operations infrastructure. The result is that we maintain unsurpassed security and privacy of your information.

Customers of Serdera ASP enjoy the protection and peace of mind that only our state-of-the-art hosting facility and security management can provide.

Our Security and Monitoring Measures

Physical Security
Our secure hosting facility is located in Kuala Lumpur, MALAYSIA, and is equipped with state-of-the-art security features, including 24-hour staffing, photo identification systems and biometric identification devices.

System Redundancy
The Serdera ASP hosting system is designed for 24x7x365 operation. It features built-in redundancy at every point including RAID 5 storage and multiple and redundant web, application, database, and file servers.

Perimeter Defense
The servers on which Serdera ASP sites reside are continuously monitored for attempted network attacks on a 24 x 7 basis, using sophisticated software tools.

Data Security
All customer data entered into Serdera ASP's online collaboration suite is owned by the customer. Most Serdera ASP's employees do not have direct access to the production servers. However, a carefully limited number of employees have access for necessary system management, maintenance, monitoring security, and backup procedures.

Back-up
All customer data are automatically backed up on a nightly basis, and stored at a secure, off-site facility.

User Authentication
A valid username and password are required to access an Serdera ASP site. All transactions are authenticated.

Operating System Security
Serdera ASP enforces tight operating system-level security by using a minimal number of access points to all production servers. We protect all system accounts with passwords and follow best practices for periodically modifying them. All operating systems and applications are maintained at each vendor's recommended patch levels for security.

Optional SSL Data Encryption
The available SSL option for all Serdera ASP sites leverages the strongest encryption products to protect your data transmission, including 128-bit SSL certification. The lock icon in the browser indicates that your data is fully secure while in transit over the internet.